Act-On does all of it. It is an costly advertising and marketing automation platform however, in the event you worth advertising and marketing insights to drive higher CRM, social media, and search advertising and marketing techniques, then you definately’ll wish to embody Act-On in your first spherical of trials.


  • Professionals

    Act-On presents natural plug-ins with social media and social advertising and marketing instruments. The device’s well-designed workflow creator makes designing automations a snap. Its open API helps you to usher in something you will must make your workflows and emails extra clever.

  • Cons

    Among the many most costly instruments in the marketplace. Performance designed to drive cross-channel intelligence is barely accessible at a higher-priced tier.

  • Backside Line

    Act-On does all of it. It is an costly advertising and marketing automation platform however, in the event you worth advertising and marketing insights to drive higher CRM, social media, and search advertising and marketing techniques, then you definately’ll wish to embody Act-On in your first spherical of trials.

Juan Martinez

Though Act-On is not the primary firm that involves thoughts if you consider marketing automation software program, Act-On presents one of the vital succesful and various instruments accessible. Only a notch under Editors’ Selection instruments HubSpot and Pardot, Act-On is a contender for greatest advertising and marketing automation suite, particularly for these firms whose purpose is to attach electronic mail operations to different traces of enterprise akin to customer relationship management (CRM), search advertising and marketing, and social media advertising and marketing. Sadly, there are some limitations that stop Act-On from reaching the advertising and marketing automation zenith. However, if your organization has an open thoughts and a thick purse, then you must completely test-drive Act-On earlier than making your ultimate advertising and marketing automation software program buying determination.

//Evaluate Comparable Merchandise


Pricing and Plans

Act-On is the second-most costly device we examined. It is available in two tiers, Skilled and Enterprise. The Skilled plan begins at $900 monthly for entry to 2,500 contacts, three advertising and marketing customers, 50 gross sales customers, and as much as 30,000 utility programming interface (API) calls per day. The Enterprise plan begins at $2,000 and provides you entry to 2,500 lively contacts, six advertising and marketing customers, 100 gross sales customers, and 30,000 API calls per day. On the Enterprise degree, you will additionally get entry to data visualization instruments, and integration together with your CRM device. For superior social media, which incorporates marketing campaign administration and reporting, you will must pay a further payment, which Act-On would not confide in us.

Act-On’s greatest worth comparability is Pardot, which is barely dearer, with a Normal plan that prices $1,000 monthly for electronic mail advertising and marketing, prospect monitoring, lead nurturing and scoring, reporting, varieties and touchdown pages, and commonplace Salesforce integration. The Skilled plan, which prices $2,000 monthly, consists of electronic mail analytics, spam evaluation, touchdown web page A/B testing, Google AdWords integration, API entry, an built-in advertising and marketing calendar, chat assist, amongst different options. The Final plan prices $three,000 monthly for customized person roles, customized object integration, a devoted IP tackle, and cellphone assist. All plans offer you capability for 10,000 contacts.

Act-On Workflow Templates

On the decrease finish, you will discover merchandise akin to Infusionsoft, which prices $379 monthly for the Full bundle and provides you entry to as much as 5 customers, 10,000 contacts, and 50,000 emails monthly. The Full bundle additionally consists of Infusionsoft’s 4 core function units (CRM, e-commerce, advertising and marketing automation, and gross sales automation). In the event you want a product that may scale as you develop, then Zoho Campaigns presents a pay-as-you-go plan during which you purchase and use electronic mail credit. These plans start at $6 for 250 credit, $80 for five,000, and as much as $750 for 100,000. Month-to-month subscriptions, which embody limitless emails, start at $5 for as much as 500 subscribers, all the way in which to $350 monthly for as much as 100,000 subscribers.

Act-On AB Testing

Performance and Usability

Act-On presents eight automated program templates, which has similarities to what you will discover on HubSpot, nevertheless each these instruments (and certainly many of the gamers we reviewed) may be custommized to fulfill your particular wants. All the things is completed by way of a drag-and-drop workflow editor that is not as engaging as Pardot’s Engagement Studio, however it’s equally straightforward to make use of. As a result of workflows are finished in descending linear format, individuals who choose text-based visualizations could have a neater time than these entrepreneurs who’re visually inclined. You possibly can run separate, a number of automated applications that run the identical steps however finally department off from totally different triggers. This allows you to create a journey that’s theoretically personalized for each single doable journey your contact can take as soon as she or he takes an motion in your communication.

Act-On’s touchdown web page editor can be a drag-and-drop interface with a heavy concentrate on making creativity straightforward. You merely seize “Blocks,” and drag them onto your touchdown web page. These blocks permit you to edit textual content, add pictures, and alter alignments, amongst many different type creation choices. You possibly can construct your individual HTML or create a complete HTML template from throughout the touchdown web page design editor. The editor is responsive, which helps you to see how your creation might be considered on desktop, cellular, and pill type components. You may as well see how the collateral will look in panorama and profile modes for every cellular and pill gadget, which is a pleasant element function.

Act-On New Workflow

Segmenting, Lead Scoring, and Integrations

Act-On’s segmentation device makes use of an “expression builder” to allow you to select guidelines to section your web site’s clients based mostly on their behaviors. This allows you to section the way you ship campaigns or collateral based mostly on the place folks click on, what they load into procuring carts, the place they cease taking actions, and extra. You possibly can then save the section for future campaigns based mostly on future website visits. You may as well section by shopper accounts. For instance: When you’ve got 100 contacts who work at Bob’s Beef Steakhouse, you may add them to a listing for accounts with lower than 500 workers, or accounts within the restaurant vertical, or another classification, with out having to tick off a field on every contact’s private profile. This allows you to do a fast automation blast to a complete account or a complete set of workers if wanted.

Lead Scoring is fully customizable. You possibly can set any quantity vary for rating contacts. You possibly can arrange any standards to be ranked. Act-On does not restrict the variety of scoring sheets you may create, so you may price and section to your coronary heart’s content material.

Your automated applications sync again to your CRM device by way of each factor of the advertising and marketing marketing campaign. This provides your gross sales staff a transparent understanding of how leads progress (or do not) via the gross sales funnel. This may be finished by way of a drag-and-drop function in your workflow builder. Act-On has an open API, so so long as you’ve got bought some IT or developer expertise accessible, you may tie it to any CRM device in the marketplace.

Act-On Workflow Layout

Act-On presents one of the vital complete social media and search engine optimization (search engine optimization)-based automation instruments accessible, save for HubSpot, which truly helps you to publish to and monitor social networks at its entry-level plan. In the event you do decide so as to add on Act-On’s social media suite, you’ll prospect on Twitter, publish to Fb, Twitter, and LinkedIn, in addition to monitor Twitter mentions on your firm and its opponents. You may as well run search engine optimization audits on your website, touchdown pages, and varieties, in addition to tie the software program to Google AdWords for much more in-depth reporting.

Over the remainder of 2017, Act-On claims it’s going to be constructing further options, like “Adaptive Scoring,” which depends on artificial intelligence (AI) to develop automated and adjusted scoring for leads based mostly on a lead’s actions, or based mostly on how the system is viewing comparative leads. Act-On can be constructing “Adaptive Varieties,” which is able to permit you to develop a type that provides totally different questions for various contacts based mostly on how every particular person answered the preliminary and subsequent questions. Sadly, these options weren’t accessible in time for our testing.

Act-On Add Message to Workflow

The Backside Line

Act-On does the whole lot most companies want their advertising and marketing automation software program to do. Nevertheless, as a result of it is such a pricey device, most small companies and startups are going to search out themselves wishing there was a decrease pricing tier accessible. Bigger enterprises, particularly these with builders who’re continuously tinkering with the system’s open API, will completely love Act-On, particularly these firms that worth advertising and marketing insights to drive higher CRM, social media, and search advertising and marketing techniques.

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